At the Texian Store, we’re committed to ensuring our supporters have the best possible experience. Whether you have questions about your donation, need more details about a gift, or encounter an issue with delivery, we’re here to help.
For general questions regarding the store, our gifts, or any policies, email us at office@thetnm.org. Please provide as much detail as possible about your query so that we can assist you efficiently.
If you’ve received a gift that’s damaged or there’s some other concern, reach out to us at office@thetnm.org. For damaged items, it’s crucial to attach pictures of the damage. This helps us understand the problem and expedite the process for a resolution. Clearly mention your order or donation reference number in the email.
If your package hasn’t arrived, is delayed, or there are other delivery-related concerns, remember that tracking numbers can be provided upon email request. This allows you to check the delivery status with the carrier. If you’re facing difficulties with delivery, it’s recommended to contact your local Postmaster with the provided tracking information. They will have the most accurate and up-to-date info on your package’s whereabouts. If further assistance is required, don’t hesitate to contact us at office@thetnm.org.
We value feedback from our community. If you have suggestions, feedback, or ideas about how we can improve the Texian Store experience, we’d love to hear from you. Share your thoughts with us by emailing office@thetnm.org.
Your satisfaction is vital to us. Our dedicated team at the Texian Store is always ready to assist, address concerns, and ensure that your support for the Texas Nationalist Movement is a positive experience.